R C

This can happen if there is a payment issue or a brief connectivity interruption. Check that your payment method is up to date in the app. If Auto Top-Up is ON and a renewal failed, updating your p...

No. You install the eSIM once. Every subsequent trip, your eSIM is already on your phone. Just enable it when you arrive. No QR codes, no new downloads, no hunting through emails.

No. Installing the eSIM does not start your plan or your billing. Your plan only activates when you enable the Maya eSIM in your device settings. Billing begins from that moment.

Download the Maya Mobile app on iOS or Android, or go to maya.net. Create your account, purchase a plan, and follow the eSIM installation steps. It takes just a few minutes. You only do this once. ...

If Auto Top-Up is ON, your plan renews automatically when it expires. We send you a notification before each renewal so you are never caught off guard. To stop renewals, turn Auto Top-Up OFF anytim...

Yes. You can purchase an additional plan at any time from the app or maya.net. If you have Auto Top-Up enabled, your plan will renew automatically when it expires.

Auto Top-Up is an optional add-on that automatically purchases your same plan again when your current one expires. It is off by default. If you want uninterrupted coverage across a longer trip, you...

The 3-day plan suits weekend getaways and short city breaks. The 7-day plan is ideal for a full week abroad. The 14-day plan covers the classic two-week holiday. The 30-day plan is best for extende...

Maya offers four one-time packages, all covering 165+ countries with unlimited data: 3-day at USD $9.99 ($3.33 per day), 7-day at USD $19.99 ($2.86 per day), 14-day at USD $27.99 ($2.00 per day), a...

Unlimited data with no caps or throttling, 4G LTE and 5G where available, Wi-Fi hotspot and tethering, automatic connection to the strongest local network, end-to-end encrypted browsing, and 24/7 s...